FAQ about Music and Dance
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General
How many lessons are in a course year at SCHUNCK Music and Dance?
What happens when a lesson is cancelled?
Are there lessons during school-free days?
Registration
What is the duration of an enrolment?
What discount schemes are there?
What is the maximum time it takes to process a registration?
How long does it take to process a trial lesson?
How do I know if my registration was successful?
Unenrolment
How do I unenroll as a course participant?
What happens upon unenrolment and in regard to possible refunds?
Invoicing/Payments
When does billing take place?
When does direct debit take place?
What happens in the event of unenrolment and/or refunds?
Which payment methods are possible?
Can a payment method be changed?
How can I change my bank account number?
Am I eligible for financial support?